Retail Case Study
How a national retail chain unified IT asset tracking across 200+ locations with Sphere's centralized platform to improve efficiency and reduce losses.
Retail Chain
RetailChain is a national retail chain with 200+ locations across the United States. Their IT infrastructure supports point-of-sale systems, inventory management, customer relationship management, and store operations with thousands of devices across all locations.
With each store managing its own IT assets independently using spreadsheets, the company faced significant challenges in maintaining visibility, preventing losses, and ensuring consistent technology standards across all locations.
RetailChain's decentralized IT asset management created significant operational challenges across their retail network. Key issues included:
Each store maintained separate inventory systems, making it impossible to get a company-wide view of IT assets or identify patterns across locations.
Lack of tracking led to significant asset losses and theft, with no way to identify patterns or implement preventive measures effectively.
Each store made independent purchasing decisions, leading to inconsistent technology standards and support challenges.
Preparing for audits required manually collecting data from 200+ locations, taking months and often containing errors.
RetailChain implemented Sphere to unify IT asset tracking across all 200+ locations. The implementation included:
Unified asset database with location-level access controls to maintain local flexibility while providing company-wide visibility.
Real-time asset location tracking across all stores with movement history and geolocation features.
Centralized purchasing with approved vendor lists and standardized equipment to ensure consistency across all locations.
Asset tracking and monitoring to prevent loss and theft with automated alerts for unusual movements or missing items.
Custom dashboards for each store with company-wide reporting for regional and national leadership.
Automated compliance reporting with complete audit trails for regulatory requirements and internal audits.
Within 12 months of implementing Sphere, RetailChain achieved significant improvements across their retail network:
Achieved 99% asset accuracy across all 200+ locations with real-time tracking and centralized visibility.
Reduced asset losses by 85% through improved tracking, monitoring, and loss prevention measures.
Achieved $2.8M in annual savings through standardized procurement and volume purchasing.
Reduced audit preparation time by 85% with automated reporting and centralized data from all locations.
"Sphere gave us complete visibility across our entire retail network for the first time. We can now track every device in every store, prevent losses, and ensure consistent technology standards. The centralized platform has transformed how we manage our IT infrastructure."
Start your free trial today and see how Sphere can help you manage assets across multiple locations.